Terms & Conditions

Please read these Terms & Conditions carefully before using shopping.on-lyne.com. By accessing, browsing, registering on, or purchasing products through the Website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use the Website.

1. About the Website

The Website is operated by On-Lyne Computer Systems (“we”, “us”, “our”, or “Company”).

We reserve the right to modify, update, suspend, or discontinue any part of the Website, including products, services, features, prices, and these Terms & Conditions, at any time without prior notice.

Your continued use of the Website after any changes are posted constitutes your acceptance of the revised Terms & Conditions.

2. Website Use

You agree to use the Website only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

  • Use the Website for any unlawful, fraudulent, or unauthorized purpose.
  • Attempt to gain unauthorized access to the Website, server, database, or other systems.
  • Introduce viruses, malware, malicious code, or other harmful material.
  • Interfere with the normal operation or security of the Website.
  • Copy, reproduce, modify, distribute, or commercially exploit Website content without our written permission.
  • Use automated systems or software to collect information from the Website without authorization.
  • Submit false, misleading, defamatory, offensive, or unlawful content.

We reserve the right to suspend or terminate access to the Website where we reasonably believe these Terms & Conditions have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on the Website are accurate and up to date.

However, errors may occasionally occur. Product images may also vary slightly from the actual product due to photography, lighting, screen settings, or manufacturer changes.

We reserve the right to correct errors, update information, and change product details at any time without prior notice.

4. Product Availability

All products are subject to availability.

The display of a product on the Website does not guarantee that the product will remain available when you place an order.

If a product becomes unavailable after you place an order, we may contact you regarding the order and provide an appropriate solution, including cancellation and refund where applicable.

5. Prices

All product prices displayed on the Website are subject to change without prior notice.

Where applicable, taxes, shipping charges, delivery charges, or other applicable fees may be displayed separately during the checkout process.

We make reasonable efforts to ensure that prices are accurate. If an obvious pricing error occurs, we reserve the right to correct the error and, where necessary, cancel the affected order and provide a refund for any payment already made.

6. Orders

When you place an order through the Website, you are making a request to purchase the selected products.

An order is considered accepted only when we confirm the order.

We reserve the right to refuse, cancel, or limit any order where reasonably necessary, including in cases involving:

  • Incorrect product or pricing information.
  • Product unavailability.
  • Suspected fraudulent or unauthorized transactions.
  • Incorrect customer or delivery information.
  • Duplicate or unusually large orders.
  • Violation of these Terms & Conditions.

If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund process.

7. Payment

Payments must be made using the payment methods made available on the Website.

You agree to provide accurate and complete payment and billing information.

We are not responsible for delays, failures, or errors caused by banks, payment gateways, card issuers, or other third-party payment providers.

8. Delivery

We will make reasonable efforts to deliver orders within the estimated delivery period communicated to you.

Delivery times may vary depending on the delivery location, product availability, courier services, weather conditions, holidays, unforeseen circumstances, or other factors beyond our reasonable control.

We are not responsible for delays caused by third-party courier or logistics providers where such delays are beyond our reasonable control.

You are responsible for providing a correct and complete delivery address and contact information.

9. User Accounts

If you create an account on the Website, you are responsible for maintaining the confidentiality of your login credentials and for all activity carried out through your account.

You agree to provide accurate and current information when creating or updating your account.

You should immediately notify us if you believe that your account has been accessed or used without authorization.

We reserve the right to suspend or terminate accounts that contain inaccurate information or are used in violation of these Terms & Conditions.

10. Reviews, Comments and Submissions

If the Website allows you to submit reviews, comments, feedback, images, suggestions, or other content (“User Content”), you are responsible for the content you submit.

You must not submit content that is:

  • Unlawful, defamatory, threatening, abusive, obscene, or fraudulent.
  • Infringing of another person’s copyright, trademark, privacy, or other rights.
  • Misleading or impersonating another person or organization.
  • Containing viruses, malware, or harmful code.
  • Promotional or commercial content without our permission.

By submitting User Content, you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, display, publish, adapt, and distribute the content for operating, promoting, and improving the Website and our services.

We reserve the right to remove User Content that violates these Terms & Conditions or applicable law.

11. Intellectual Property

All content available on the Website, including but not limited to text, graphics, logos, photographs, product images, icons, designs, videos, software, page layouts, and other materials, is owned by or licensed to On-Lyne Computer Systems or the respective content owners.

Such content is protected by applicable Indian and international intellectual property laws.

You may access and use the Website for personal and lawful purposes only.

You must not, without prior written permission:

  • Copy or reproduce Website content.
  • Modify or create derivative works.
  • Republish or redistribute Website content.
  • Sell, license, or commercially exploit Website content.
  • Use Website content for unauthorized commercial purposes.

12. Trademarks

All trademarks, service marks, logos, trade names, and brand names displayed on the Website belong to their respective owners.

Nothing on the Website should be interpreted as granting you any licence or right to use such trademarks without prior written permission from the applicable owner.

13. Third-Party Websites and Services

The Website may contain links to third-party websites, services, payment gateways, courier services, or other external resources.

These links are provided for convenience only.

We do not control or guarantee the availability, accuracy, security, privacy practices, or content of third-party websites and services.

Your use of third-party websites and services is subject to their respective terms and policies.

15. Disclaimer of Warranties

The Website and its content are provided on an “as is” and “as available” basis, to the extent permitted by applicable law.

We make reasonable efforts to maintain accurate and reliable information; however, we do not guarantee that:

  • The Website will always be available or uninterrupted.
  • The Website will be completely free from errors or technical issues.
  • All information will always be complete, accurate, or current.
  • The Website will be free from viruses or other harmful components.

Nothing in these Terms & Conditions is intended to exclude any rights or protections that cannot legally be excluded under applicable law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, On-Lyne Computer Systems shall not be liable for any indirect, incidental, special, exemplary, punitive, or consequential loss or damage arising from or relating to:

  • Your use or inability to use the Website.
  • Delays or interruptions in Website services.
  • Reliance on information available on the Website.
  • Third-party websites or services.
  • Unauthorized access caused by circumstances beyond our reasonable control.
  • Any other matter relating to the use of the Website or products purchased through it.

Nothing in these Terms & Conditions limits or excludes liability that cannot legally be limited or excluded under applicable law.

15. Changes to These Terms

We reserve the right to change or update these Terms & Conditions at any time.

Any updated version will be posted on this page with the revised “Last Updated” date.

You are responsible for reviewing these Terms & Conditions periodically.

Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms & Conditions.

16. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising out of or relating to these Terms & Conditions or your use of the Website shall be subject to the jurisdiction of the courts having competent jurisdiction in Mumbai, Maharashtra, India.

Note: Replace Mumbai, Maharashtra, India with the actual intended jurisdiction before publishing this page.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

On-Lyne Computer Systems
Website: shopping.on-lyne.com
Email: yazdi@on-lyne.com
Phone: +91 98922 19340
Address: D-101, Remi Bizcourt, Off Veera Desai Rd, Opposite Supreme Industries, Andheri West, Mumbai, Maharashtra 400053, India

Privacy Policy

At shopping.on-lyne.com, we value your trust and are committed to safeguarding your privacy. When you shop with us, we collect essential information such as your name, contact details, and shipping address to process and deliver your orders efficiently. Payment details are handled securely through trusted gateways, and we do not store sensitive financial information. We may use cookies to improve site functionality and personalize your experience, but these do not capture personal data beyond what you choose to share. Your information is never sold or disclosed to third parties except where necessary for order fulfillment, legal compliance, or improving our services. By using our portal, you agree to this responsible use of your data, which is always managed with care and respect for our community values.

We shall not be responsible for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including natural disasters, fire, flood, epidemic, government restrictions, strikes, transportation disruptions, internet or telecommunications failures, cyber incidents, or other unforeseen events.

Cancellation & Returns Policy

We strive to ensure your satisfaction with every purchase. Returns will be accepted only within 48 hours of delivery and solely in cases of defective material or damage during transit. To initiate a return, please notify us promptly with details and supporting evidence so we can arrange for replacement or resolution. Order cancellations will be entertained within 48 hours of placement or up to the date of shipment, whichever is earlier. Once an order has been shipped, cancellations cannot be processed. We appreciate your understanding and cooperation in helping us maintain a smooth and fair shopping experience for our community.

Certain products may not be eligible for return or replacement due to their nature, condition, hygiene requirements, customization, or other applicable restrictions.

Customers should review the applicable policy before placing an order.

Shipping Policy

We aim to deliver your orders promptly and securely. All purchases are processed within 2–3 business days, and shipping timelines may vary depending on your location and courier availability. Once dispatched, you will receive tracking details to monitor your shipment. We take care to package books and products safely to minimize transit damage. Shipping charges, if applicable, will be clearly displayed at checkout. While we strive to ensure timely delivery, unforeseen delays due to courier or external factors may occur, and we appreciate your understanding. Our commitment is to keep you informed and ensure your order reaches you in good condition.